logo Let Us Help You: Caregiver Support: C.A.R.E. Telephone Reassurance

C.A.R.E.: Call And Reassure Elders, is a free telephone reassurance program for Niagara County residents. A trained volunteer will place a phone call on a regularly scheduled basis to seniors who are in need of someone to touch base with them to ensure their well-being and/or to have a friendly conversation. C.A.R.E. is not a referral service or medical alert service.

Individuals may self-refer or be referred by a caregiver, family member, or service provider. C.A.R.E. is intended to serve Niagara County, NY seniors or disabled adults who are home-bound, isolated, living alone, or in need of daily contact to ensure personal safety. This may be temporary while recuperating from an illness or it may be a permanent situation. Married couples who are home-bound are eligible for C.A.R.E.

C.A.R.E. volunteers who are interviewed, screened and trained, place calls to people at agreed upon times. Volunteers are instructed to allow the phone to ring 15 times and if there is no answer, to try again in 15 minutes. If there is still no answer, they will try to reach designated emergency contacts. If that fails, 911 will be called to respond.

C.A.R.E. offers peace of mind to people, family and friends, as well as provides daily socialization.

To enroll yourself or someone you know in C.A.R.E., or to be considered as a C.A.R.E. volunteer, please call Nancy Smith at 716-433-1886 ext. 108, or email nancy.smith@daleassociation.com.

C.A.R.E. is made possible with funding from Niagara County Office for the Aging.

Success Story
Abe, C.A.R.E. volunteer

“As a Dale Association C.A.R.E. (Telephone Reassurance Program) volunteer, I’ve been calling on Cathryn for three years. We might only talk for a few minutes each day, but she says my phone call is a highlight. ┬áSome days I am the only person she talks to. What she doesn’t realize is just how much she has enriched my life. Who knew something so simple could mean so much?”

- Abe


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