logo Let Us Help You: Senior Services: C.A.R.E. Telephone Reassurance

C.A.R.E.: Call And Reassure Elders, is a free telephone reassurance program. A trained volunteer will place a phone call on a regularly scheduled basis to seniors who are in need of someone to touch base with them to ensure their well-being and/or to have a friendly conversation. C.A.R.E. is not a referral service or medical alert service.

Individuals may self-refer or be referred by a caregiver, family member, or service provider. C.A.R.E. is intended to serve area seniors or disabled adults who are homebound, isolated, living alone, or in need of daily contact to ensure personal safety. This may be temporary while recuperating from an illness or it may be a permanent situation. Married couples who are homebound are eligible for C.A.R.E.

C.A.R.E. volunteers who are interviewed, screened and trained, place calls to people at agreed upon times. Volunteers are instructed to allow the phone to ring 15 times and if there is no answer, to try again in 15 minutes. If there is still no answer, they will try to reach designated emergency contacts. If that fails, 911 will be called to respond.

C.A.R.E. offers peace of mind to people, family and friends, as well as provides daily socialization.

To enroll yourself or someone you know in C.A.R.E., or to be considered as a C.A.R.E. volunteer, please call Nancy Smith at 716-433-1886 ext. 108, or email her at: nancy.smith@daleassociation.com

C.A.R.E. is made possible with funding from Niagara County Office for the Aging.

Success Story
Success Story Photo
Legally blind, and living alone in North Tonawanda, Ron had become so isolated in his apartment, that when our senior counselor visited him she was very concerned. She explained our C.A.R.E. telephone reassurance program to Ron, who agreed it would be nice to have someone call him each day to check in.  Read more...


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